Privacy Policy
Kingpin Labs (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains what information we collect when you contact us or use our services, how we use it, and your rights.
Information we collect
We collect only the information you voluntarily provide to us through our contact form or during direct communication:
- Name
- Email address
- Mobile phone number (only if you provide it)
- The content of messages you send us
- Technical metadata collected automatically when you submit a form (timestamp, IP address, browser user agent) for the purpose of fraud prevention and consent verification
How we use your information
We use the information you provide solely to:
- Respond to your inquiry
- Coordinate appointments or service follow-ups you have requested
- Send you SMS messages, but only if you have explicitly opted in by checking the consent box on our contact form
- Maintain records of consent as required by applicable law
SMS messaging
We send SMS messages only to individuals who have explicitly opted in through the consent checkbox on our contact form. See our SMS Terms for full details on how SMS opt-in, opt-out, message frequency, and disclosures work.
Information sharing
We do not sell, rent, or share your information with third parties for marketing purposes. In particular, mobile phone numbers and SMS consent information are never shared with third parties, affiliates, or partners for any purpose other than operating the specific service you opted into.
We share information only with service providers who help us deliver our services (for example, our SMS delivery provider and email service provider), and only to the extent necessary for them to perform their function. These providers are contractually required to protect your information and use it only for the purposes we specify.
Data retention
We retain contact records and consent records for as long as necessary to provide the service you requested and to comply with our legal obligations. You can request deletion of your information at any time by emailing us (see Contact below).
Your rights
You can:
- Request a copy of the personal information we hold about you
- Request correction or deletion of your information
- Opt out of SMS messages at any time by replying STOP to any message
- Opt out of email communications by replying to any email and asking to be removed
Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. No system is perfectly secure, but we follow industry-standard practices for storing and transmitting personal data.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was most recently revised.
Contact
If you have questions about this policy or want to exercise any of your rights, email us at al_style@live.com or use our contact form.